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Negotiating is a collaborative process that is central to our everyday lives. Whether we're at home, at work, or at play, we encounter negotiation everywhere, sometimes without even knowing it.

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December 11, 2020

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Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate in any situation. This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

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Chris Roberts
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